Terms of Service

1. Introduction and Scope

These Terms of Service ("Terms") govern your access to and use of the Andelion platform and related websites, apps and services (collectively, the "Service") operated by Leibow Ventures UG (haftungsbeschränkt) ("we", "us", "our", the "Company").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

If you use the Service on behalf of a company or other legal entity, you represent and warrant that you are authorised to bind that entity to these Terms; in that case, "you" and "your" refer to that entity.

Company Information

Leibow Ventures UG (haftungsbeschränkt)
Amsterdamer Str. 13
13347 Berlin, Germany
Represented by: Dmytro Boguslavskyy
Email: hello@andelion.com

Your use of the Service is also governed by our Privacy Policy, which forms part of these Terms.

2. Eligibility and Account Registration

You must be at least 18 years old to use the Service.

To access certain features, you must create an account. You agree to:

• provide accurate, current and complete registration information;
• keep your information up to date;
• maintain the confidentiality of your login credentials;
• be responsible for all activities that occur under your account; and
• notify us promptly of any unauthorised access or security breach.

We may refuse, suspend or terminate accounts that are inaccurate, incomplete, or that violate these Terms.

3. Description of the Service and AI Use

Andelion is an AI-powered creative automation platform that transforms product links and other input materials into marketing assets, including video ads, audio spots, scripts and static visuals. The Service operates on a credit-based system and may also offer subscription plans that provide a defined usage capacity for specific products or features.

The Service uses artificial intelligence (AI) models operated by us and/or third-party AI providers. Output content is machine-generated and may contain errors, omissions or other issues. It is not tailored professional advice (legal, financial, medical or otherwise). You are solely responsible for reviewing, editing and validating all outputs before using them.

We may modify, suspend or discontinue any aspect of the Service at any time. We do not guarantee uninterrupted availability, any particular uptime, or error-free operation.

4. Credits, Payment and Consumer Withdrawal Rights

4.1 Credits and Pricing

Credits can be purchased through our payment system. Current prices and credit packages are shown within the Service and may change from time to time.

Credits are:

• deducted only on successful content generation;
• not deducted for failed or incomplete generations;
• non-refundable once used, except where mandatory consumer law requires otherwise.

Trial or promotional credits may be subject to additional limitations and expiry dates.

4.2 Payment

• All payments are due in advance.
• We accept credit cards and other payment methods shown in the Service.
• Prices are exclusive of applicable taxes; taxes will be added as required by law.

If a payment cannot be collected (e.g. chargeback, dispute), we may suspend or terminate your access until the outstanding amount is settled.

4.3 Refunds for Unused Credits

If you are dissatisfied, you may request a refund for unused credits within 14 days of purchase. We may, at our sole discretion, grant refunds for unused credits, subject to applicable consumer protection laws.

Credits that have already been used for successful generation are not refundable unless required by law.

4.4 Right of Withdrawal for EU / EEA Consumers

If you are a consumer (Verbraucher) resident in the EU / EEA and purchase credits directly from us, you generally have a 14-day right of withdrawal from the date of purchase.

Because our Service is digital content not supplied on a tangible medium:

• you expressly request that we start providing the Service immediately after purchase; and
• you acknowledge that you lose your right of withdrawal for credits to the extent they have already been usedto generate content during the withdrawal period.

If you exercise your right of withdrawal within 14 days:

• we will refund you for the unused portion of your credits; and
• we may deduct a reasonable amount corresponding to the credits already used, based on the price of the relevant package.

Instructions on how to exercise your withdrawal right will be provided in your order confirmation and may also be made available separately on the website.

4.5 Subscription Plans and Usage Capacity

In addition to one-off credit purchases, we may offer subscription plans that include a certain amount of usage per billing period for specific products or features (for example, a monthly package of video generations, audio spots or publishing credits).

The details of each subscription (scope of services, included usage, term, price, renewal conditions, etc.) are shown in the Service at the time of booking and form part of your contract with us.

Included usage (for example, a number of generations or publishing actions) is typically bound to the respective billing period and does not automatically roll over to the next period, unless expressly stated otherwise.

4.6 Term, Renewal and Cancellation of Subscriptions

Unless otherwise stated at the time of booking, subscriptions:

• run for an initial term (e.g. one month or one year); and
• renew automatically for the same term, unless you cancel before the end of the current term.

You can cancel a subscription at any time with effect at the end of the current billing period via your account settings or by contacting us. Prepaid fees for the current term are not refunded, except where mandatory consumer law requires otherwise.

If your payment method cannot be charged, we may suspend or downgrade your subscription until payment is successfully made.

4.7 Changes to Subscription Plans

We may change the features, prices or structure of subscription plans in the future. Changes will apply from the next renewal period at the earliest. We will inform you in advance in a reasonable manner. If you do not agree to the changes, you may cancel the subscription before the changes take effect.

4.8 Overage Usage

If we offer subscriptions with a defined usage limit and you exceed this limit, we may:

• block further use of the relevant features until the next billing period; or
• charge additional fees ("overage") according to the prices displayed in the Service.

Details will be shown in your plan information. You are responsible for monitoring your own usage.

5. User Obligations and Acceptable Use

You may use the Service only in accordance with applicable law and these Terms.

You agree in particular not to:

• use the Service in violation of any applicable laws or regulations (including copyright, database, advertising, consumer protection and competition laws);
• infringe the intellectual property, privacy or other rights of any person;
• upload, provide or generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, discriminatory or otherwise objectionable;
• generate or use content that promotes violence, self-harm, terrorism or illegal activities;
• attempt to gain unauthorised access to the Service or related systems;
• interfere with or disrupt the Service or its infrastructure;
• reverse engineer, decompile or disassemble any part of the Service, except where permitted by mandatory law;
• use the Service to build or improve a competing service;
• bypass or disable any technical or usage limitations.

Where the Service allows you to import or scrape content from third-party websites (for example by entering a product URL), you are solely responsible for ensuring that:

• you are authorised under copyright, database rights, contract and other applicable laws to have us access and process that content on your behalf; and
• such automated access does not violate the terms of use of the target website.

We do not review imported content for legal compliance or rights clearance and rely on your assurances in this regard.

AI transparency and labelling

Where required by law or platform rules, you are responsible for:

• informing end users that content was generated or materially altered using AI;
• ensuring that AI-generated content is appropriately labelled as advertising or as artificially generated / manipulated content, where applicable; and
• not using AI-generated content in a deceptive or misleading way (for example, deepfakes or undisclosed synthetic endorsements).

6. Intellectual Property and Licenses

6.1 Service Ownership and License to You

The Service and all related software, interfaces, designs, logos, documentation and other materials (excluding Your Content and Generated Content, as defined below) are owned by us or our licensors and are protected by copyright and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your internal business or personal purposes.

We reserve all rights not expressly granted to you.

6.2 Your Inputs ("Your Content")

"Your Content" means any data, text, URLs, product information, images, audio, video, logos, trademarks, brand elements, prompts or other materials that you submit, upload or otherwise provide to the Service.

You retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process and display Your Content solely to:

• provide and operate the Service;
• maintain security and integrity;
• comply with legal obligations; and
• generate outputs for you in accordance with your instructions.

By providing Your Content (including via URL import or scraping features), you confirm that:

• you have all necessary rights, licences and permissions to use, reproduce, modify and distribute Your Content for your intended purposes;
• you are authorised to instruct us to access, copy and process any third-party content that you reference or import (for example, product pages, images or descriptions) and that such processing by us does not violate the rights or terms of those third parties;
• Your Content (and our use of it under these Terms) does not violate any laws or third-party rights, including copyright, neighbouring rights, database rights, trade mark rights, rights of publicity and privacy, or contractual obligations (such as website terms of use).

We do not provide legal review or rights clearance and are not obliged to monitor Your Content. However, we may remove or disable access to any content and/or suspend your use of the Service if we have reason to believe that Your Content is unlawful or infringes third-party rights, or if we receive a corresponding notice from a third party.

6.3 AI Outputs ("Generated Content")

"Generated Content" means any text, images, audio, video or other content produced by the Service based on Your Content or your prompts.

As between you and us, and to the extent permitted by law:

• you obtain all rights, title and interest in the Generated Content; and
• we hereby assign to you any rights we may have in the Generated Content.

You are solely responsible for:

• reviewing and verifying the Generated Content;
• ensuring it is accurate, lawful, non-infringing and compliant with applicable advertising, consumer protection and platform rules;
• how you use, publish, distribute or monetise the Generated Content.

We do not guarantee that Generated Content is free from infringement of third-party rights (for example where similar content exists elsewhere or where Your Content includes third-party material). We do not provide legal, compliance or IP advice.

6.4 Use of Data for Improvement

We may use aggregated and/or anonymised data derived from your use of the Service (for example, usage statistics, error logs, performance metrics) to:

• maintain, secure and improve the Service;
• develop new features and services;
• compile analytics and business intelligence.

We do not sell personal data and we do not use Your Content or Generated Content to train AI models that are made available to other customers, unless you have expressly agreed otherwise.

6.5 Feedback

If you provide feedback, suggestions or ideas about the Service ("Feedback"), you grant us a perpetual, worldwide, irrevocable, royalty-free licence to use that Feedback for any purpose, without obligation or compensation to you.

7. Third-Party Services

The Service may integrate or interoperate with third-party services (for example: payment providers, AI model providers, hosting providers, analytics, email services). Your use of such third-party services may be subject to their own terms and privacy policies.

We are not responsible for third-party services and do not endorse or assume liability for them. However, we carefully select our processors and have data processing agreements in place where required by law.

7A. Ad Platform Integrations

The Service may allow you to connect accounts with third-party advertising and publishing platforms (for example, social media ad accounts or other ad networks) and to publish or schedule Generated Content directly from the Service.

When you connect such accounts:

• you authorise us to use the relevant APIs and access tokens to act on your instructions (for example, to upload creatives, create or update campaigns, or schedule posts) on your behalf;
• you remain the sole "advertiser of record" or account holder vis-à-vis the respective platform;
• you are responsible for all settings, budgets, targeting, creatives and compliance with the platform's terms and applicable law (including advertising, consumer protection and sector-specific regulations).

We do not own or control these third-party platforms and are not responsible for:

• their availability, performance, policies or decisions (for example, ad disapprovals, account suspensions or blocks);
• the delivery, reach or success of any campaign;
• any fees, charges or penalties imposed by such platforms.

You must ensure that:

• all content and campaigns you publish via integrated platforms comply with their terms and policies and with applicable law;
• you have all necessary rights to use the Generated Content and any third-party material included in it;
• access tokens, API keys and credentials you provide to us are kept secure and up to date.

We may temporarily or permanently suspend integrations or individual platform connections, for example if required by the platform provider, by law or for security reasons.

8. Term and Termination

You may terminate your account at any time via the Service settings or by contacting us.

We may suspend or terminate your access to the Service, or remove Your Content or Generated Content, immediately and without prior notice if:

• you materially breach these Terms;
• we are required to do so by law or a court / authority;
• your use poses a security, operational or legal risk for us or others.

Upon termination:

• your right to use the Service ceases;
• we may delete your account and data in line with our Privacy Policy and legal retention obligations;
• unused credits may be forfeited, except where mandatory consumer law requires refund.

Sections that by their nature should survive termination (including, but not limited to, payment obligations, IP rights, disclaimers, limitations of liability, indemnity and governing law) will continue to apply.

9. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without any warranties of any kind.

In particular, we make no warranty that:

• the Service will be available at all times, uninterrupted or error-free;
• the Generated Content will be accurate, complete or suitable for your intended use;
• defects or errors will be corrected.

To the fullest extent permitted by law, we disclaim any implied warranties of merchantability, fitness for a particular purpose, non-infringement and any warranties arising out of course of dealing or usage of trade.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• we are not liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, goodwill or other intangible losses arising out of or related to your use of (or inability to use) the Service; and
• our aggregate liability arising out of or relating to the Service and these Terms is limited to the greater of
  • the total amount you paid us for the Service in the 12 months preceding the event giving rise to the claim; or
  • €100.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law, including liability for:

• death or personal injury caused by our negligence;
• intentional misconduct or gross negligence;
• fraud or fraudulent misrepresentation;
• breach of mandatory consumer rights.

If you are a consumer, your statutory rights remain unaffected.

11. Indemnification

You agree to indemnify, defend and hold harmless Leibow Ventures UG, its officers, directors, employees and agents from and against any third-party claims, damages, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or related to:

• your use of the Service;
• Your Content or Generated Content;
• your violation of these Terms; or
• your violation of any law or third-party rights.

12. Data Protection and Privacy

Your use of the Service is governed by our Privacy Policy, which describes how we collect, use and protect personal data, including how we work with third-party processors and AI providers.

By using the Service, you acknowledge that we process personal data in accordance with the Privacy Policy and applicable data protection laws.

For data protection enquiries, you may contact us at: privacy@andelion.com.

13. Modifications to Terms

We may change these Terms from time to time, for example to reflect changes in the Service, in the law or in our business.

When we make material changes, we will:

• post the updated Terms on this page with an updated "Last updated" date; and
• where appropriate, notify you by email or via the Service.

If you continue to use the Service after the new Terms take effect, you are deemed to accept them. If you do not agree, you must stop using the Service and may terminate your account.

14. Dispute Resolution and Governing Law

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict of law rules.

For business users, the exclusive place of jurisdiction for all disputes arising from or in connection with these Terms or the Service is Berlin, Germany.

If you are a consumer resident in the EU / EEA:

• you may bring proceedings in the courts of your country of residence; and
• mandatory consumer protection provisions of your country of residence remain unaffected.

The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.

15. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be replaced by a valid provision that comes closest to the parties' original intent.

16. Entire Agreement

These Terms, together with the Privacy Policy and any order or subscription documents referencing them, constitute the entire agreement between you and Leibow Ventures UG regarding the Service and supersede all prior or contemporaneous oral or written agreements.

17. Contact

If you have any questions about these Terms, please contact:

Leibow Ventures UG (haftungsbeschränkt)
Amsterdamer Str. 13
13347 Berlin, Germany

Email: hello@andelion.com
Data protection: privacy@andelion.com